Service Now Technical Advisor – Configuration Management Database (CMDB) Full Time NEW

We are looking for Service Now Technical Advisor – Configuration Management Database (CMDB) for our client who meets the following criteria:

• Language: English
• Security Clearance: Reliability
• Location of Work: Remote

• Mandatory requirements:
  • University degree or college diploma in a related field
  • A minimum of five (5) years of recent demonstrated experience as a technical lead for ServiceNow implementations
  • A minimum of five (5) years of recent demonstrated experience with ServiceNow CMDB
  • Demonstrated, hands-on experience with the ServiceNow CMDB data model, CI lifecycle and relationship mapping, including Discovery/Service Mapping, and integrations impacting the CMDB (as applicable)
  • Demonstrated hands-on experience with CMDB data quality governance, including KPIs, controls, reconciliation and normalization

• Additional requirements
  • Demonstrated ability to use data and information to inform problem solving in relation to building systems and infrastructure
  • Demonstrated ability to prioritize work and meet deadlines while working on multiple tasks
  • Demonstrated experience working and leading discussions with a broad set of stakeholders
  • Demonstrated experience with ServiceNow automation and AI features (where licensed/approved), applied to improve operational efficiency and data quality
  • Knowledge of governance requirements for automation/AI solutions in regulated environments, including privacy, security and auditability controls

If interested, please reach out to June at june@mdosconsulting.com