We are looking for a Telecommunications Analyst – Senior for our client who meets the following criteria:
Language: Bilingual (English & French).
Security Clearance: Secret.
Location of Work: Onsite – NDHQ CARLING, 60 Moodie Drive, Ottawa, ON.
Mandatory requirements:
Must have a certificate, diploma, or degree in telecommunications, information technology or computer science from a recognized Canadian post-secondary institution.
Must have at least 36 months telecommunications, informatics, computer science or other relevant experience.
Must have 36+ months in telecommunications, IT, or computer science, with experience in system implementation and policy compliance.
Must have 5+ years analyzing call center data, forecasting needs, and improving scalability and bilingual (English/French) service. Experience in telecom project coordination, cost assessment, policy compliance, and system performance monitoring.